Department of Computer Science, University of York

Officially, my job was to:

• "provide technical support to those departmental staff housed outside the main building (comprising one of the department's larger research groups) including: installation of software; troubleshooting and problem solving; assisting staff members in the use of departmental systems; basic hardware fault diagnosis and maintenance."
• "provide support for the department's Linux systems, augmenting the department's existing Linux support team"

It was a combination of system administration, support, and software development, on Linux, Solaris and Windows.

I worked there from October 2003 to August 2004. Departmental site.